Saturday
Jun182011

Want Your Organization To Change? Put Feelings First.

Another awesome video clip by Dan Heath. This time he argues that feelings, not rational persuasion, changes the behavior of people. 
Saturday
Jun182011

Why Change Is So Hard.

Dan Heath explains why change in a corporate environment is so hard. This is one of the best, most thought provoking and reasoned explanation I have ever heard. 
Tuesday
Mar292011

What Makes A Better Boss?

Check out this New York Times article about Google's quest to build a better boss and read about their "eight good behaviors" on the sidebar. Why am I not surprised to read about this? Looks like Mark Horstmann and Michael Auzenne from Manager Tools trained these guys.

Wednesday
Mar232011

25 Ways To Keep Your Customers Happy.

Check out 25 simple ways to take care of your customers.

 

Monday
Mar212011

Jack Welch - Final GE Meeting (3)

Jack Welch's final address to GE Managers at Boca Raton, before passing the reins to Jeff Immelt. Priceless! Thanks for the many years of inspiration and passion, Jack.